Your service

At Santee Electric Cooperative, member service is our top priority! Our employees take great pride in their work and they do their best to respond quickly and efficiently to your request for assistance. If you would like to speak to someone in our Member Service Department, please contact us with any questions or comments.

Connect a Service

Apply Now Online

In order to apply for electric service online:

  • You must provide all information requested on the application. You will not be able to submit the application if any of the required fields are left blank.

  • You will be required to upload a copy of your government-issued identification card. 

  • If you rent or lease the location, a copy of the lease or rental agreement must be uploaded. 

  • An application must be completed for EVERY meter that needs service.

  • Applications will be reviewed during normal business hours (Monday-Friday, 8 am- 5pm, excluding holidays) and you will be contacted by phone to complete the application process. 

 

Apply In-Person

Please visit any SEC office and our Member Services department will be glad to take your application. An online credit check will be done on new members and a deposit may be required. For active members, in-house credit is used to determine deposits.

Please have the following information available when you arrive: 

  • Driver's License (or picture ID)

  • Social Security Number o fall applicants

  • Home and work phone numbers

  • Email address

  • Service address (meter number is helpful if an existing service)

  • Mailing address

  • Location of property

Kingstree- Corporate Headquarters:
424 Sumter Hwy
Kingstree, SC 29556

Georgetown Office: 
92 West Virginia Rd.
Georgetown, SC 29440

Lake City Office:
349 West Main St.
Lake City, SC 29560

 

Disconnect A Service

Our member services department will be glad to take disconnects via phone.

  • Please have your account number(s) handy and be able to provide 

    • verbal identification

    • forwarding address

    • phone numbers where you can be reached during the day.

  • Please also indicate if you have

    • security lights

    • more than one account 

call center rep

Energy Audits

The Energy Experts™ at Santee Electric are ready to answer any questions you might have about electric safety, energy efficiency or any one of the many programs we offer.

At your request, an Energy Expert will also perform an Energy Audit to help you determine how energy efficient your home or business is and recommend improvements.

By Phone

To speak to an Energy Expert, call +1-843-355-6187 or contact us and ask to speak to an Energy Expert.

kevin with caulk gun

Call Before Digging

South Carolina law requires a 72-hour notice (three working days) before you dig. Please call PUPS - Palmetto Utility Protection Service at +1-800-922-0983 or 811 indicating the account number (if available), 911 address location and day you plan to begin digging. It is also important that you leave a phone number where you can be reached during working hours.

Digging without proper location of lines can cause serious consequences in power outages, injuries, or death.

811 logo

backhoe

Power On Call

Santee Electric Cooperative now offers financing for the purchase of emergency backup generators! Power-On-Call provides for purchases up to $1,500 with no interest, up to 12 months with approved credit.

Our two purchase options:

  • Sign up at any Santee Electric office and we'll provide a list of preferred local dealers. Select the generator you want, sign an agreement form, and the total can be divided over 12 months of electric bills, with no interest. Then you can present your voucher and pick up your generator. (Pending credit approval)
  • If you purchase a generator from another vendor, take your receipt to any Santee Electric office and sign an agreement to be reimbursed up to $1,500. The total can be divided over 12 months of electric bills, with no interest. (Before you purchase equipment, speak with a member services representative to get credit approval for reimbursement.)

Santee Electric Cooperative makes no warranties of any kind to the member with regard to the equipment sold. Manufacturer warranties are to be maintained and executed by the member directly with the manufacturer.

For more information on our generator program or to see if you qualify, please contact us.

Power On Call (Portable Generator) Approved Vendor 

Kingstree

Kingstree True Value                                     843-355-6382

Kingstree Power Equipment                           843-355-9965

Kingstree Napa Auto Parts (Stuckey Bros)    843-354-6573

Andrews

Napa Auto Parts of Andrews                          843-246-5265

Swinnie Building Supply                                843-264-5555

Lake City

KG Smith                                                       843-210-7368

Southern Distributors                                      843-394-3624

Palmetto Hardware, Inc.                                 843-374-8326

Scranton

Sparrow and Kennedy Tractor Co                  843-389-2727

Hemingway

Hemingway Hardware                                    843-558-1144

Manning

Palmetto Outdoors                                          803-433-7673

M & M Enterpises                                           803-473-9911

Georgetown

Napa Auto Parts of Georgetown                    843-546-2466

Georgetown Small Engines                            843-546-7205

UPDATED 9/12/2018

Please see generator safety 

generator