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Managing Your Service

At Santee Electric Cooperative, customer service is our top priority! Our employees take great pride in their work and they do their best to respond quickly and efficiently to your request for assistance. We have made it easy for you to locate important information about your account or to contact us if you have any questions. Whether you are applying for service, disconnecting service, or have any other type of service request, we are here to help you every step of the way.

If you would like to speak to someone in our Customer Service Department, please contact us with any questions or comments.

When Calling

When calling to request for service of any kind, other than an initial connect, it is not just helpful, but more efficient to have pertinent information on hand, ready to supply to customer service representatives who will take your call.

Such Information Includes:

  • Name
  • Address
  • Phone Number
  • Social Security Number
  • Account Number

Having this type of information ready BEFORE calling will help ensure your call is processed quickly and correctly.

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The Managing Your Service section is comprised of:

 
 

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