Managing Your Service
At Santee Electric Cooperative, customer service is our top
priority! Our employees take great pride in their work and they do
their best to respond quickly and efficiently to your request for
assistance. We have made it easy for you to locate important
information about your account or to contact us if you have any
questions. Whether you are applying for service, disconnecting
service, or have any other type of service request, we are here to
help you every step of the way.
If you would like to speak to someone in our Customer Service
Department, please contact us with any questions or
When calling to request for service of any kind, other than an
initial connect, it is not just helpful, but more efficient to have
pertinent information on hand, ready to supply to customer service
representatives who will take your call.
Such Information Includes:
- Phone Number
- Social Security Number
- Account Number
Having this type of information ready BEFORE calling will help
ensure your call is processed quickly and correctly.
The Managing Your Service section is comprised of: