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Nav Location: SEC Home  >   Billing and Payments  >  Understanding Your Bill

 

Understanding Your Bill

Your monthly statement shows the billed amount for kilowatt hours used. It also has other helpful information, including your usage over a 12-month cycle and the "important message" section that allows SEC to communicate with our members. The image to the right is your bill numbered along with the information below. Click it to expand it to full view and then you can move it to the left or right on your screen to see the information below.

Please follow the numbered explanations that correspond with the numbers on the statement sample below to better understand your monthly statement:

  1. Graph
    This area shows your average kilowatt-hour usage and cost per day. It also shows your days of service for that period. You will be able to use the bar graph to determine your high and low months of usage.
  2. Billing Address
  3. Important Information
    Contains important information regarding your statement such as payment due dates and phone number for reporting outages.
  4. Special and Important Messages
    This area is used for communicating special and important messages to our members such as annual meeting dates, capital credits information, etc.
  5. Service Location
    This is the actual address where service is located.
  6. Billing Summary
    Indicates previous and present meter readings and the killowatt-hour usage for your current statement. This also gives current billing charges, previous statement charge, payments and adjustments on your account.
  7. Net Amount Due
    Total monthly charge for your statement due upon receipt.
  8. Gross Amount Due
    Total amount due on the account if not paid before date shown. To avoid paying this amount you must pay before gross amount date on your statement. Payments not received before this date will incur a penalty.
  9. Billing Date
    Actual date of your statement.
  10. Account Number
    This is your Santee Electric Cooperative account number, please refer to this number when calling or e-mailing our office.
  11. Payment Address
    Please mail all payments to Santee Electric Cooperative, PO Box 548, Kingstree, S.C. 29556.


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