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Advance Pay

A Pay-As-You-Go Plan

Santee Electric Cooperative has delivered reliable energy since 1939. As times and needs change, we offer innovative ways for you to take control of your electric bill.

NO Monthly Bill • NO Deposit • NO Credit Check • NO Late Fees • NO Reconnection Fees

What is Advance Pay?

Advance Pay is a pay-as-you-go plan that allows you to pay when you want, in the amounts you want. Instead of receiving a paper or an electronic bill each month, usage is calculated daily. Advance Pay members never pay a late charge, disconnect fee, or reconnect fee.

Is Advance Pay the right choice for me?

Would it be easier for you to make weekly or biweekly payments rather than one large payment each month? If so, Advance Pay metering may be for you. Statistics indicate prepay electricity programs help lower electric consumption due to members' awareness of usage patterns. Therefore, any member interested in monitoring and lowering his or her electricity use could potentially benefit from the Advance Pay program.

How does Advance Pay work?

Advance Pay works similar to a prepaid cellular phone. You put money into your Advance Pay account and as you use electricity, the cost of the usage will be deducted from your Advance Pay account balance daily. When you sign up, you have a number of ways to access and monitor your account information such as usage and balance status helping you to better understand what is using electricity on a daily basis so you can manage usage and make your money go further.

What if my Advance Pay account runs low?

You will receive a low balance alert via the method that you choose:

• An In Home Display (IHD), which requires a refundable deposit
• A free SmartHub application for your smart phone
• On the internet at www.santee.org
• A message can be sent to your email address
• Notification can be sent by telephone call
• Manage your account by calling 1-877-833-3661

What if my Advance Pay account runs out?

If funds in your account run out, your electrical service will be automatically disconnected. You will be notified that your service has been disconnected. Once your outstanding balance plus the minimum payment is made, your service will be reconnected within minutes.

I have a traditional account. Can I switch to Advance Pay?

Yes! You can switch to an Advance Pay account even if you already have service with Santee Electric. For details, contact your local member services representative.

• Some restrictions may apply.

How do I make payments?

Online: sign into your account 

By Phone: Automated(24/7) 1-877-833-3661
Mon-Fri, 8 am - 5 pm
Kingstree 843-355-6187
Georgetown 843-546-4521
Hemingway 843-558-3313
Lake City 843-374-3000
Manning 803-473-4036

At Our Offices: Mon-Fri, 8 am - 5 pm

Kingstree, 424 Sumter Highway, Kingstree, SC 29556
Georgetown, 92 West Virginia Road, Georgetown, SC 29440
Hemingway, 202 East Broad Street, Hemingway, SC 29554
Lake City, 349 West Main Street, Lake City, SC 29560
Manning, 3191 Highway 260, Manning, SC 29102


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