Please follow the numbered explanations that correspond with the numbers on the statement sample below to better understand your monthly statement.

1. Graph: This area shows your average kilowatt-hour usage and cost per day. It also shows your days of service for that period. You will be able to use the bar graph to determine your high and low months of usage.
2. Billing Address
3. Important Information: Contains important information regarding your statement such as payment due dates and phone number for reporting outages.
4. Special and Important Messages: This area is used for communicating special and important messages to our members such as annual meeting dates, capital credits information, etc.
5. Service location: This is the actual address where service is located.
6. Billing Summary: Indicates previous and present meter readings and the killowatt-hour usage for your current statement. This also gives current billing charges, previous statement charge, payments and adjustments on your account.
7. Net amount due: total monthly charge for your statement due upon receipt.
8. Gross amount due: Total amount due on the account if not paid before date shown. To avoid paying this amount you must pay before gross amount date on your statement. Payments not received before this date will incur a penalty.
9. Billing date: Actual date of your statement.
10. Account number: This is your Santee Electric Cooperative account number, please refer to this number when calling or e-mailing our office.
11. Payment Address: Please mail all payments to this address.